Key findings of the 2019 Oxford Internet Survey include:

• After many years of rapid change, parts of the Internet are stabilising

• Internet users have rapidly increased banking, commercial and entertainment activity

• Generally, there are small or no increases in content-production activities like posting

pictures, commenting, reviewing, maintaining a personal website, or blogging

• Access to the Internet has increased but only incrementally

• Almost everyone under the age of 50 uses the Internet

• There remain higher proportions of non-users below the median income (£28,400/year

in 2018)

• There are also disproportionate percentages of non-users among less-educated groups

Key findings on harmful experiences include:

• Harmful experiences on the Internet, like viruses or theft of credit card details, have

been stable—they have not increased

• Most users are not strongly concerned about the possibility of being a victim as a result

of their Internet activity

• The overwhelming majority of users do not like the corporate use of the Internet for

targeted advertising

• Most non-users are not interested in going online—they are non-users by choice

• A small group of non-users (10%) say that the most important reason they are not online

is because they are worried about their privacy